Important Telephone Numbers

Emergency Numbers

Police EMERGENCY number – 999 (Additional services can also be reached via the number. These include: lifeboat, mountain rescue, lowland rescue, cave, moorland search and rescue, quicksand search and rescue, mine rescue and bomb disposal. If you have a speech or hearing impediment, your can sign up to the emergency SMS service. To do this, text “register” to 999 and follow the instructions

Police Silent Emergency number – 999+55 (In certain situations, a 999 call will be required, but the caller may not be able speak – perhaps because doing so will put either themselves or someone else in danger. But staying silent on a 99 call does not mean someone will not come to your aid.)

Samaritans Number – 116 123 (You are not Alone. Samaritans offer a safe place to talk any time you like, on your own terms.)

Childline number – 0800 1111 (Childline is a free, private and confidential service for children in distress).

Non Emergency Numbers

Police Non Emergency number – 101 (101 is the national non-emergency police phone number. You can use 101 when you need the police but not an emergency response. As such, use 101 if you’ve had a minor traffic accident, for vandalised property, if your car has been stolen, if you suspect someone of drug dealing, if you’ve witnessed a crime, if you’ve seen a missing person or if you want to speak to a local officer.)

NHS Number – 111 (NHS 111 is a free to call number for people with an urgent but not emergency health issue.)

Electrical Power Cut Number 105 – You can call 105 to report or get information about power cuts in your local area. You can also call 105 if you spot damage to electricity power lines and substations that could put you, or someone else, in danger.

Gas Emergency Number – 0800 111 999 (The gas emergency number is a toll-free number for people who smell gas or are worried about a gas emergency.)

Global Emergency Number – 112 (This can be an issue for frequent travellers or those travelling through multiple countries. So long as you’re travelling in one of the 127 countries which use it.)

Listening Ear 07529 248 763 (A project from Caithness Voluntary Group. We have no access criteria, we welcome everyone, from all backgrounds. We support by giving you space to talk about anything that is troubling you. We want everyone to know that we are the ‘go-to’ for emotional support, even if you are receiving support from other agencies).

Mikeysline – If you need someone to talk to, please text us via SMS at 07786 20 77 55, through WhatsApp at 01463 729 000, or via messenger, webchat or twitter on Sun-Thurs 6pm – 10pm, Fri-Sat 7pm-7am.

Campaign Against Living Miserably (CALM) – 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk.